Selection of E-government Instruments in Poland
E-Government consists in the transmission of information and provision of services via the Internet or via other means of electronic communication by the national or local government. This oﬀer is addressed to citizens, entrepreneurs and other institutions, both public and private ones, and its main purpose is to improve the quality, eﬃciency, accuracy and speed of services provided by the State. Whereas, e-Governance guides managers how to use ICT and the Internet to perform their managerial, organisational, planning, coordination functions. The article describes a selection of exempliﬁed instruments when the use of ICT inﬂuences (or at least could inﬂuence) the development of public governance. They reveal not only the essence of challenges and problems posed by the conceptual framework of e-Government and e-Governance to those exercising power and those who are governed in Poland but also the essence of opportunities. The following issues are elaborated upon in this paper: electronic platforms of public administration (Electronic Platform of Public Administration Services (abbrev. EPUAP), Points of Single Contact, Electronic Services Platform of Social Insurance Institution (abbrev. PUE ZUS) and access to environmental information via the Internet.
e-government, e-governance, public administration, electronic platforms, access to environmental information
"Review of Comparative Law", 2015, Vol. 20, nr 1, s. 59-78